All Systems Operational
About This Site
This page provides the status of Mitel Flex Services
For Mitel CloudLink status updates, please visit: https://status.mitel.io
For Mitel MiCloud Connect status updates, please visit: https://oneview.mitel.com/s/trust
APAC
Operational
Sydney - MiCloud Flex Services Network Connectivity
Operational
Sydney - MiCloud Flex Virtual Compute Environment
Operational
Melbourne - MiCloud Flex Virtual Compute Environment
Operational
Singapore - MiCloud Flex Virtual Compute Environment
Operational
Mitel Performance Analytics (FlexAPAC)
?
Operational
EMEA
Operational
London - MiCloud Flex Services Network Connectivity
Operational
London - MiCloud Flex Virtual Compute Environment
Operational
Manchester - MiCloud Flex Services Network Connectivity
Operational
Manchester - MiCloud Flex Virtual Compute Environment
Operational
Mitel Performance Analytics (FlexEU)
?
Operational
North America
Operational
Reston - MiCloud Flex Services Network Connectivity
Operational
Reston - MiCloud Flex Virtual Compute Environment
Operational
Dallas - MiCloud Flex Services Network Connectivity
Operational
Dallas - MiCloud Flex Virtual Compute Environment
Operational
Mitel Performance Analytics (MCS - Global)
?
Operational
Mitel Performance Analytics (FlexNA)
?
Operational
Flex Services GLOBAL
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mitel 3rd Party Vendor - Singapore- Scheduled Maintenance Jul 7, 2025 20:00-21:00 UTC
Summary: Engineering will be upgrading the underlying Cisco UCS infrastructure that supports the Cloud and Secure Cloud environments. This proactive maintenance will address several known issues and enable enhanced functionality.
Impact: We expect customer impact to be minimal. However, all maintenances do have an innate risk associated with them. In the event of an unexpected impact engineering will provide updates and further information.
Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.
Posted on Jun 30, 2025 - 15:37 UTC
Impact: We expect customer impact to be minimal. However, all maintenances do have an innate risk associated with them. In the event of an unexpected impact engineering will provide updates and further information.
Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.
Posted on Jun 30, 2025 - 15:37 UTC
Mitel 3rd Party Vendor-London - Scheduled Maintenance Jul 12, 2025 05:00-14:00 UTC
Dear Partner,
We will be carrying out Emergency works during the specified maintenance window below. We would like to apologize for any inconvenience this may cause.
Please note that some of the circuits listed could be NNI services. We therefore advise that you check your records for any aggregated services that could be impacted.
Circuit ID:CES/FRA/LE-209906
Planned Works Details:
Planned Work (PW)Ref.: CRQ1-83035998331
Start Date & Time: 12/7/2025 06:00:00(GMT)*
End Date & Time: 12/7/2025 15:00:00 (GMT)*
Outage Duration: Complete Window
*Time Zone:
Central European Time (CET) = GMT + 1 hour
Central European Summer Time (CEST) = GMT + 2 hours
Justification of the work: We are required to relocate and divert our cables and network route at Martelaarslaan in Ghent, Belgium, due to road and sewer construction works being done by the local municipal civil authorities. The existing network is at risk of major faults and damage if it remains in Situ. The work schedule has been provided by the local civil authorities, and if we do not carry it out, our cables shall be permanently damaged resulting in disruption to your service. Our engineers will cut, then move the cable, and re-splice the fibres. As the cable will be cut and have to be moved, there is no back-out plan for this work. The mentioned outage duration is a best estimation for the work at hand, but should you ascertain that you are experiencing any prolonged connection issues exceeding this during the works, please contact our technical service desk to investigate the matter https://www.colt.net/support/. Please note: This is a mandatory work which can unfortunately not be rescheduled and due to health and safety requirements, it has been raised during daylight hours.
Posted on Jun 27, 2025 - 16:31 UTC
We will be carrying out Emergency works during the specified maintenance window below. We would like to apologize for any inconvenience this may cause.
Please note that some of the circuits listed could be NNI services. We therefore advise that you check your records for any aggregated services that could be impacted.
Circuit ID:CES/FRA/LE-209906
Planned Works Details:
Planned Work (PW)Ref.: CRQ1-83035998331
Start Date & Time: 12/7/2025 06:00:00(GMT)*
End Date & Time: 12/7/2025 15:00:00 (GMT)*
Outage Duration: Complete Window
*Time Zone:
Central European Time (CET) = GMT + 1 hour
Central European Summer Time (CEST) = GMT + 2 hours
Justification of the work: We are required to relocate and divert our cables and network route at Martelaarslaan in Ghent, Belgium, due to road and sewer construction works being done by the local municipal civil authorities. The existing network is at risk of major faults and damage if it remains in Situ. The work schedule has been provided by the local civil authorities, and if we do not carry it out, our cables shall be permanently damaged resulting in disruption to your service. Our engineers will cut, then move the cable, and re-splice the fibres. As the cable will be cut and have to be moved, there is no back-out plan for this work. The mentioned outage duration is a best estimation for the work at hand, but should you ascertain that you are experiencing any prolonged connection issues exceeding this during the works, please contact our technical service desk to investigate the matter https://www.colt.net/support/. Please note: This is a mandatory work which can unfortunately not be rescheduled and due to health and safety requirements, it has been raised during daylight hours.
Posted on Jun 27, 2025 - 16:31 UTC