Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 24, 2025 - 12:00 UTC
Scheduled
Summary: Engineering will be upgrading the vCloud Director infrastructure supporting the Cloud and Secure Cloud environment. This latest vendor update incorporates significant bug fixes and enhancements for all customers currently utilizing this service. Impact: During this maintenance window, operations to virtual machines via the Secure Cloud Console will be inaccessible. However, all running and protected virtual machines will remain fully operational during the maintenance. Integrated Backups for virtual machines in this environment will also be inoperable during the scheduled time. Customers using Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. Customer Action: Customers running failover tests are required to stop those tests prior to the maintenance and will be unable to run failover tests until the maintenance has been completed. Any scheduled backup jobs that are scheduled during the maintenance window could show as failed, but will resume and complete upon next scheduled backup window. No additional action is required. All services will resume as normal at the end of the maintenance window.