All Systems Operational

About This Site

This page provides the status of Mitel Flex Services

For Mitel CloudLink status updates, please visit: https://status.mitel.io

APAC Operational
Sydney - MiCloud Flex Services Network Connectivity Operational
Sydney - MiCloud Flex Virtual Compute Environment Operational
Melbourne - MiCloud Flex Virtual Compute Environment Operational
Mitel Performance Analytics (FlexAPAC) Operational
EMEA Operational
London - MiCloud Flex Services Network Connectivity Operational
London - MiCloud Flex Virtual Compute Environment Operational
Manchester - MiCloud Flex Services Network Connectivity Operational
Manchester - MiCloud Flex Virtual Compute Environment Operational
Mitel Performance Analytics (FlexEU) Operational
North America Operational
Reston - MiCloud Flex Services Network Connectivity Operational
Reston - MiCloud Flex Virtual Compute Environment Operational
Dallas - MiCloud Flex Services Network Connectivity Operational
Dallas - MiCloud Flex Virtual Compute Environment Operational
Mitel Performance Analytics (MCS - Global) Operational
Mitel Performance Analytics (FlexNA) Operational
Flex Services GLOBAL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
MiCloud Flex Virtual Compute Environment Maintenance - Sydney
Completed - The scheduled maintenance has been completed.
May 4, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 14:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 19:59 UTC
Scheduled - 11:11 Engineering will be upgrading the vCloud Director infrastructure supporting the 11:11 Cloud and 11:11 Secure Cloud environment. This latest vendor update incorporates significant bug fixes and enhancements for all customers currently utilising this service.


Expected Impact:

During this maintenance window, operations to virtual machines via the Secure Cloud Console will be inaccessible. However, all running and protected virtual machines will remain fully operational during the maintenance. Integrated Backups for virtual machines in this environment will also be inoperable during the scheduled time. Customers using 11:11 Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines.

Customers running failover tests are required to stop those tests prior to the maintenance and will be unable to run failover tests until the maintenance has been completed. Any scheduled backup jobs that are scheduled during the maintenance window could show as failed, but will resume and complete upon next scheduled backup window.

No additional action is required. All services will resume as normal at the end of the maintenance window.


Maintance Window

Start Date & Time: 4/05/2026 02:00:00 UTC
End Date & Time: 4/05/2026 08:00:00 UTC

Start Date & Time: 05/05/2026 00:00:00 AEST
End Date & Time: 05/05/2026 06:00:00 AEST
Apr 28, 19:57 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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