All Systems Operational
About This Site
This page provides the status of Mitel Flex Services
For Mitel CloudLink status updates, please visit: https://status.mitel.io
For Mitel MiCloud Connect status updates, please visit: https://oneview.mitel.com/s/trust
APAC
Operational
Sydney - MiCloud Flex Services Network Connectivity
Operational
Sydney - MiCloud Flex Virtual Compute Environment
Operational
Melbourne - MiCloud Flex Virtual Compute Environment
Operational
Mitel Performance Analytics (FlexAPAC)
Operational
EMEA
Operational
London - MiCloud Flex Services Network Connectivity
Operational
London - MiCloud Flex Virtual Compute Environment
Operational
Manchester - MiCloud Flex Services Network Connectivity
Operational
Manchester - MiCloud Flex Virtual Compute Environment
Operational
Mitel Performance Analytics (FlexEU)
Operational
North America
Operational
Reston - MiCloud Flex Services Network Connectivity
Operational
Reston - MiCloud Flex Virtual Compute Environment
Operational
Dallas - MiCloud Flex Services Network Connectivity
Operational
Dallas - MiCloud Flex Virtual Compute Environment
Operational
Mitel Performance Analytics (MCS - Global)
Operational
Mitel Performance Analytics (FlexNA)
Operational
Flex Services GLOBAL
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MiCloud Flex Services Network Connectivity Maintenance – Manchester [FG-1092 / CR2134] Feb 23, 2026 18:00-20:00 UTC
As part of on-going maintenance, Engineering will be performing work on Inter Data Center connectivity and private MPLS connected Customer circuits in Manchester Secondary DC.
Expected Impact:
Since this is a Secondary Data Center, no live user impact is expected.
Customers using Private MPLS connections will see a temporary disconnection to the Data Center whilst the network connection is relocated.
Customers using Inter DC (London-Manchester) connectivity via MITEL circuit will see temporary disconnection whilst network connection is relocated.
There should be no impact to Internet connected Customers or 3rd Party NNI connected Customers.
Service(s) Affected:
Customers using MITEL inter-DC connection for Primary-Secondary synchronisation
Customers using Direct Private MPLS connections
Maintenance Window:
Start Date & Time: UTC 18:00
End Date & Time: UTC 21:00
Local Time: GMT
Start Date & Time: 18:00
End Date & Time: 21:00
Posted on Feb 17, 2026 - 15:03 UTC
Expected Impact:
Since this is a Secondary Data Center, no live user impact is expected.
Customers using Private MPLS connections will see a temporary disconnection to the Data Center whilst the network connection is relocated.
Customers using Inter DC (London-Manchester) connectivity via MITEL circuit will see temporary disconnection whilst network connection is relocated.
There should be no impact to Internet connected Customers or 3rd Party NNI connected Customers.
Service(s) Affected:
Customers using MITEL inter-DC connection for Primary-Secondary synchronisation
Customers using Direct Private MPLS connections
Maintenance Window:
Start Date & Time: UTC 18:00
End Date & Time: UTC 21:00
Local Time: GMT
Start Date & Time: 18:00
End Date & Time: 21:00
Posted on Feb 17, 2026 - 15:03 UTC
MiCloud Flex Services Network Connectivity Maintenance – London [FG-1091 / CR2133] Feb 26, 2026 21:00-23:00 UTC
As part of on-going maintenance, Engineering will be performing work on certain private MPLS connected Customer circuits in London Primary DC.
Expected Impact:
Since this is a Primary Data Center, user impact is expected.
Certain Customers using Private MPLS connections will see a temporary disconnection to the Data Center whilst the network connection is relocated.
There will be no impact to Internet connected Customers or 3rd Party NNI connected Customers.
Service(s) Affected:
Specific Customers using Direct Private MPLS connections - Partners for affected circuits have been notified directly of the impacted Customer(s).
Maintenance Window:
Start Date & Time: UTC 21:00
End Date & Time: UTC 23:00
Local Time: GMT
Start Date & Time: 21:00
End Date & Time: 23:00
Posted on Feb 17, 2026 - 15:11 UTC
Expected Impact:
Since this is a Primary Data Center, user impact is expected.
Certain Customers using Private MPLS connections will see a temporary disconnection to the Data Center whilst the network connection is relocated.
There will be no impact to Internet connected Customers or 3rd Party NNI connected Customers.
Service(s) Affected:
Specific Customers using Direct Private MPLS connections - Partners for affected circuits have been notified directly of the impacted Customer(s).
Maintenance Window:
Start Date & Time: UTC 21:00
End Date & Time: UTC 23:00
Local Time: GMT
Start Date & Time: 21:00
End Date & Time: 23:00
Posted on Feb 17, 2026 - 15:11 UTC