All Systems Operational

About This Site

This page provides the status of Mitel Flex Services

For Mitel CloudLink status updates, please visit: https://status.mitel.io

APAC Operational
Sydney - MiCloud Flex Services Network Connectivity Operational
Sydney - MiCloud Flex Virtual Compute Environment Operational
Melbourne - MiCloud Flex Virtual Compute Environment Operational
Mitel Performance Analytics (FlexAPAC) Operational
EMEA Operational
London - MiCloud Flex Services Network Connectivity Operational
London - MiCloud Flex Virtual Compute Environment Operational
Manchester - MiCloud Flex Services Network Connectivity Operational
Manchester - MiCloud Flex Virtual Compute Environment Operational
Mitel Performance Analytics (FlexEU) Operational
North America Operational
Reston - MiCloud Flex Services Network Connectivity Operational
Reston - MiCloud Flex Virtual Compute Environment Operational
Dallas - MiCloud Flex Services Network Connectivity Operational
Dallas - MiCloud Flex Virtual Compute Environment Operational
Mitel Performance Analytics (MCS - Global) Operational
Mitel Performance Analytics (FlexNA) Operational
Flex Services GLOBAL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Mitel Performance Analytics (MPA) Upgrade - MCS Instance Jul 30, 2026 02:00-03:00 UTC

Mitel's 3rd Party Vendor will be upgrading the MPS Instance MCS (mcs.marwatch.net). During the upgrade there will be no access to the MCS dashboard.
This maintenance has no impact to active Voice Services or VM Infrastructure.
The work will start at 21:00 EST on Wednesday 29th July

Posted on Jul 21, 2026 - 19:34 UTC

Mitel Performance Analytics (MPA) Upgrade - UK Flex Instance Jul 30, 2026 20:00-21:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 23, 2026 - 14:55 UTC
Scheduled - Mitel's 3rd Party Vendor will be upgrading the MPA Instance (mpa-eu.flex.gc.mitel.io). During the upgrade there will be no access to the MPA dashboard.
This maintenance has no impact to active Voice Services or VM Infrastructure.
The work will start at 20:00 UTC on Thursday 30th July

Jul 21, 2026 - 20:16 UTC
Jul 28, 2026

No incidents reported today.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026
Completed - The scheduled maintenance has been completed.
Jul 23, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 14:00 UTC
Scheduled - Mitel's 3rd Party Vendor will be upgrading the MPA Instance (ap-sydney-mpa01.marwatch.net).
During the upgrade there will be no access to the MPA dashboard.
This maintenance has no impact to active Voice Services or VM Infrastructure.
The work will start at 01:00 AEDT on Friday 31st July

Jul 21, 20:13 UTC
Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.