All Systems Operational
About This Site
This page provides the status of Mitel Flex Services
For Mitel CloudLink status updates, please visit: https://status.mitel.io
For Mitel MiCloud Connect status updates, please visit: https://oneview.mitel.com/s/trust
APAC
Operational
Sydney - MiCloud Flex Services Network Connectivity
Operational
Sydney - MiCloud Flex Virtual Compute Environment
Operational
Melbourne - MiCloud Flex Virtual Compute Environment
Operational
Singapore - MiCloud Flex Virtual Compute Environment
Operational
Mitel Performance Analytics (FlexAPAC)
?
Operational
EMEA
Operational
London - MiCloud Flex Services Network Connectivity
Operational
London - MiCloud Flex Virtual Compute Environment
Operational
Manchester - MiCloud Flex Services Network Connectivity
Operational
Manchester - MiCloud Flex Virtual Compute Environment
Operational
Amsterdam - MiCloud Flex Virtual Compute Environment
Operational
Mitel Performance Analytics (FlexEU)
?
Operational
North America
Operational
Reston - MiCloud Flex Services Network Connectivity
Operational
Reston - MiCloud Flex Virtual Compute Environment
Operational
Dallas - MiCloud Flex Services Network Connectivity
Operational
Dallas - MiCloud Flex Virtual Compute Environment
Operational
Toronto - MiCloud Flex Virtual Compute Environment
Operational
Austin - MiCloud Flex Services Network Connectivity
Operational
Austin - MiCloud Flex Virtual Compute Environment
Operational
Mitel Performance Analytics (MCS - Global)
?
Operational
Mitel Performance Analytics (FlexNA)
?
Operational
Miami - MiCloud Business Services Network Connectivity
Operational
Seattle - MiCloud Business Services Network Connectivity
Operational
Flex Services GLOBAL
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mitel 3rd Party Vendor - Amsterdam - Scheduled Maintenance
Jul 29, 2024 04:00-23:00 UTC
Summary: As part of on-going maintenance, Engineering will be performing infrastructure patching in our Cloud and Secure Cloud environments.
Customer Impact: Virtual machines will be unobtrusively migrated between hosts during this maintenance window and virtual machine configuration operations will be intermittently unavailable via the Secure Cloud Console for the duration of the maintenance. Customers leveraging our iland Secure DRaaS products will see intermittent site disconnects during the maintenance window. There should not be any impact on running or protected virtual machines during this maintenance.
Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.
Posted on Jul 23, 2024 - 22:00 UTC
Customer Impact: Virtual machines will be unobtrusively migrated between hosts during this maintenance window and virtual machine configuration operations will be intermittently unavailable via the Secure Cloud Console for the duration of the maintenance. Customers leveraging our iland Secure DRaaS products will see intermittent site disconnects during the maintenance window. There should not be any impact on running or protected virtual machines during this maintenance.
Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.
Posted on Jul 23, 2024 - 22:00 UTC
Mitel 3rd Party Vendor - Dallas - Scheduled Maintenance
Jul 30, 2024 04:00 - Jul 31, 2024 04:00 UTC
Summary: As part of on-going maintenance,Engineering will be performing infrastructure patching in our Cloud and Secure Cloud environments.
Customer Impact: Virtual machines will be unobtrusively migrated between hosts during this maintenance window and virtual machine configuration operations will be intermittently unavailable via the Secure Cloud Console for the duration of the maintenance. Customers leveraging our iland Secure DRaaS products will see intermittent site disconnects during the maintenance window. There should not be any impact on running or protected virtual machines during this maintenance.
Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.
Posted on Jul 23, 2024 - 22:08 UTC
Customer Impact: Virtual machines will be unobtrusively migrated between hosts during this maintenance window and virtual machine configuration operations will be intermittently unavailable via the Secure Cloud Console for the duration of the maintenance. Customers leveraging our iland Secure DRaaS products will see intermittent site disconnects during the maintenance window. There should not be any impact on running or protected virtual machines during this maintenance.
Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.
Posted on Jul 23, 2024 - 22:08 UTC
Mitel 3rd Party Vendor - UK - Scheduled Maintenance
Aug 4, 2024 19:00-23:00 UTC
Justification of the work: We need to perform maintenance on our network for optimization purposes of our long distance network in the United Kingdom.
We do not expect any outage to customer services as the work is taking place on dead fibres, but as work will take place next to live fibres, we are making customers aware of this work. In the event of a live fibre being disturbed, it could result in a short hit of no longer than 20 minutes but this is not expected. During this work, local fibre team will work in close proximity to live fibres in chambers near Welwyn Garden City. The maintenance should be completed within the announced 4 hour window. No outage is expected during the work,
Posted on Jul 22, 2024 - 12:43 UTC
We do not expect any outage to customer services as the work is taking place on dead fibres, but as work will take place next to live fibres, we are making customers aware of this work. In the event of a live fibre being disturbed, it could result in a short hit of no longer than 20 minutes but this is not expected. During this work, local fibre team will work in close proximity to live fibres in chambers near Welwyn Garden City. The maintenance should be completed within the announced 4 hour window. No outage is expected during the work,
Posted on Jul 22, 2024 - 12:43 UTC
Mitel 3rd Party Vendor - Reston - Scheduled Maintenance
Sep 15, 2024 14:00-22:00 UTC
Summary: Engineering will be performing maintenance on our networking infrastructure in the Reston data center.
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:06 UTC
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:06 UTC
Mitel 3rd Party Vendor - Reston - Scheduled Maintenance
Sep 17, 2024 01:00-11:00 UTC
Summary: Engineering will be performing maintenance on our networking infrastructure in the Reston data center.
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:32 UTC
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:32 UTC
Mitel 3rd Party Vendor - Reston - Scheduled Maintenance
Sep 18, 2024 01:00-11:00 UTC
Summary: Engineering will be performing maintenance on our networking infrastructure in the Reston data center.
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:12 UTC
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:12 UTC
Mitel 3rd Party Vendor - Reston - Scheduled Maintenance
Sep 19, 2024 01:00-11:00 UTC
Summary: Engineering will be performing maintenance on our networking infrastructure in the Reston data center.
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:30 UTC
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:30 UTC
Mitel 3rd Party Vendor - Reston - Scheduled Maintenance
Sep 20, 2024 01:00-11:00 UTC
Summary: Engineering will be performing maintenance on our networking infrastructure in the Reston data center.
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:34 UTC
Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:34 UTC
Mitel 3rd Party Vendor - Melbourne - Scheduled Maintenance
Sep 28, 2024 21:00 - Sep 29, 2024 06:00 UTC
Engineering will be performing maintenance on our networking infrastructure in the Melbourne data center.
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:39 UTC
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:39 UTC
Mitel 3rd Party Vendor - Melbourne - Scheduled Maintenance
Sep 30, 2024 09:00-21:00 UTC
Engineering will be performing maintenance on our networking infrastructure in the Melbourne data center.
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:45 UTC
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:45 UTC
Mitel 3rd Party Vendor - Melbourne - Scheduled Maintenance
Oct 1, 2024 09:00-21:00 UTC
Engineering will be performing maintenance on our networking infrastructure in the Melbourne data center.
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:49 UTC
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:49 UTC
Mitel 3rd Party Vendor - Melbourne - Scheduled Maintenance
Oct 2, 2024 09:00-21:00 UTC
Summary: Engineering will be performing maintenance on our networking infrastructure in the Melbourne data center.
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:19 UTC
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:19 UTC
Mitel 3rd Party Vendor - Melbourne - Scheduled Maintenance
Oct 3, 2024 09:00-21:00 UTC
Engineering will be performing maintenance on our networking infrastructure in the Melbourne data center.
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:26 UTC
Customer Impact: During the maintenance window, customers may notice intermittent packet loss, site disconnects and/or increased latency while the maintenance is being performed.
Customer Action: All services will resume as normal at the end of the maintenance window. Customers are encouraged to validate connectivity within their environment.
Posted on Jul 16, 2024 - 16:26 UTC