Mitel 3rd Party Vendor-London - Scheduled Maintenance
Scheduled for Jul 12, 05:00 - 14:00 UTC
Scheduled
Dear Partner,
We will be carrying out Emergency works during the specified maintenance window below. We would like to apologize for any inconvenience this may cause.
Please note that some of the circuits listed could be NNI services. We therefore advise that you check your records for any aggregated services that could be impacted.
Circuit ID:CES/FRA/LE-209906
Planned Works Details:
Planned Work (PW)Ref.: CRQ1-83035998331 Start Date & Time: 12/7/2025 06:00:00(GMT)* End Date & Time: 12/7/2025 15:00:00 (GMT)* Outage Duration: Complete Window
*Time Zone: Central European Time (CET) = GMT + 1 hour Central European Summer Time (CEST) = GMT + 2 hours Justification of the work: We are required to relocate and divert our cables and network route at Martelaarslaan in Ghent, Belgium, due to road and sewer construction works being done by the local municipal civil authorities. The existing network is at risk of major faults and damage if it remains in Situ. The work schedule has been provided by the local civil authorities, and if we do not carry it out, our cables shall be permanently damaged resulting in disruption to your service. Our engineers will cut, then move the cable, and re-splice the fibres. As the cable will be cut and have to be moved, there is no back-out plan for this work. The mentioned outage duration is a best estimation for the work at hand, but should you ascertain that you are experiencing any prolonged connection issues exceeding this during the works, please contact our technical service desk to investigate the matter https://www.colt.net/support/. Please note: This is a mandatory work which can unfortunately not be rescheduled and due to health and safety requirements, it has been raised during daylight hours.
Posted Jun 27, 2025 - 16:31 UTC
This scheduled maintenance affects: EMEA (London - MiCloud Flex Services Network Connectivity, London - MiCloud Flex Virtual Compute Environment).