Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 11, 2025 - 20:00 UTC
Scheduled
Dear Partner,
We will be carrying out Emergency works during the specified maintenance window below. We would like to apologise for any inconvenience this may cause.
Please note that some of the circuits listed could be NNI services. We therefore advise that you check your records for any aggregated services that could be impacted.
Full System Outage: No Partner(s) Impacted: No
Emergency works are scheduled for:
Start Date & Time: 11/05/2025 21:00 End Date & Time: 11/05/2025 23:59 Outage Duration: No outage anticipated at risk, works only. **All times listed are UK Local Time
Circuit Details: V1C11971--Manchester Tertiary
Justification of the work: We needs to perform an urgent activity as we have been tasked to exit the Broadway DC where some of our equipment is housed. During this work we will open up a live network joint to splice fibres to not pass via the site which will be switched off on the 16th of May. PLEASE NOTE: We do not expect any outage to services mentioned above, but as the joint is being opened and live traffic passing through this joint, we would like to make our customer base aware of this work. As mentioned no outage is expected to the services mentioned above during the work, but should you ascertain that you are experiencing any connection issues post the works window, please contact our technical service desk to investigate the matter.