Mitel 3rd Party Vendor - London - Urgent Maintenance

Scheduled Maintenance Report for Global Flex Status

Completed

The scheduled maintenance has been completed.
Posted Mar 20, 2025 - 23:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2025 - 20:30 UTC

Scheduled

Summary: Engineering will be performing database maintenance in the Cloud and Secure Cloud environment.

Customer Impact:During this maintenance window, operations to virtual machines via the Secure Cloud Console will be inaccessible. However, all running and protected virtual machines will remain fully operational during the maintenance. Integrated Backups for virtual machines in this environment will also be inoperable during the scheduled time. Customers using Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines.

Customer Action:Customers running failover tests are required to stop those tests prior to the maintenance and will be unable to run failover tests until the maintenance has been completed. No additional action is required. All services will resume as normal at the end of the maintenance window.
Posted Mar 20, 2025 - 20:26 UTC
This scheduled maintenance affected: EMEA (London - MiCloud Flex Services Network Connectivity, London - MiCloud Flex Virtual Compute Environment).